Substantial Online Outage Affects Many Online Platforms and Applications

A widespread online outage has disrupted many websites and mobile apps around the world, and users noting problems getting online due to difficulties at Amazon’s online infrastructure system.

The affected apps comprise Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, along with multiple Amazon-managed operations including its primary shopping site and the Ring security device manufacturer.

Across the United Kingdom, Lloyds bank was affected in addition to its affiliates Halifax and Bank of Scotland, while there were further notifications of issues reaching the the tax authority online portal on Monday morning. Additionally in Britain, multiple Ring device owners took to online platforms to complain their security devices were not working.

In the UK alone, reports of problems on specific applications reached the thousands for every service.

Amazon reported that the problem started in the eastern region of the US at Amazon Web Services, a division that supplies vital online backbone for numerous businesses, who utilize resources on Amazon servers. The cloud platform is the world’s largest online services system.

Shortly after the start of the day (PDT) in the US (8am BST), Amazon confirmed “increased failure rates and latencies” for Amazon's platforms in a area on the eastern US of the America. The widespread consequence appeared to affect apps worldwide, with the Downdetector site reporting problems with the identical platforms in different parts of the world.

Cisco’s Thousand Eyes, a platform that tracks online failures, further indicated a increase in problems on that morning, with many of them situated in Virginia, the region of the eastern US data center where officials confirmed the issues originated.